FAQs

I have purchased a game but it is still showing the Buy Now button to access the game

I have purchased a game but I still can't see the video or video preview for the game

Written by Danny Turley
Updated over a week ago

Can I adjust the quality of the video?

Can I change the quality of the video?

Written by Danny Turley
Updated over a week ago

Why can't I hear the audio from the video?

I can't hear the audio from the video

Written by Danny Turley
Updated over a week ago

Refund Eligibility

Written by Danny Turley
Updated over a week ago

How can I purchase a game?

How do I buy a game?

Written by Danny Turley
Updated over a week ago

How to connect your iPhone to your TV through an HDMI Cable

If you do not have AirPlay or an App that allows you to screen mirror your phone to your TV then you can connect via an HDMI cable.

Written by Danny Turley
Updated over a week ago

Stream from your iOS Device to your Smart TV using AirPlay

Want to stream your video from your iOS Device to your TV?

Written by Danny Turley
Updated over a week ago

How to Cast your video to your Smart TV

Want to cast the game video to your TV from your iOS or Android device

Written by Danny Turley
Updated over a week ago

Can I cast to a TV using Chromecast?

A guide to how to use Chromecast with PSTV

Written by Danny Turley
Updated over a week ago

Why can’t I view the game on my smart TV?

Written by Danny Turley
Updated over a week ago

Can I watch a game on more than one device?

Written by Danny Turley
Updated over a week ago

Can I change my device if I started watching already?

Written by Danny Turley
Updated over a week ago

My live stream has gone offline - what to do?

Written by Danny Turley
Updated over a week ago